Returns & Exchanges
We want you to love your Eleanor Bowmer purchases, but if you change your mind, we offer a 28-day return policy for a full refund or exchange on all unused and original-packaged items.
Check Eligibility
Ensure your items are in their original condition, unused, and still in their signature Eleanor Bowmer packaging within 28 days of receipt.
Register Your Return
Visit our online returns portal with your order number and email address to select the items you wish to return and print your shipping label.
Package Your Items
Securely pack your items to prevent damage during transit, including your completed returns form inside the parcel.
Drop Off and Refund
Take your package to your nearest designated drop-off point; once received and inspected at our warehouse, your refund will be processed within 10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing